Manufacture and Wholesale of Silk Products and More
CUSTOMISATION
Our custom made service offers a comprehensive range of options including but not limited to customised logos, embroideries and prints, tailored to your needs and preferences. Whether you're a business in search of professional branding solutions, or an individual looking for a personal touch to your belongings, we have you covered.
COMMUNICATION
Speedy Communication
Our sales team is trained to respond promptly to inquiries, requests for information, or any other sales-related queries. We prioritise timely communication to ensure that you receive the information you need quickly, enabling you to make informed decisions and take appropriate actions. Whether you prefer phone calls, emails, WhatApp or even virtual meetings, we are ready to accommodate your communication preferences.
Flexibility of Quantities
We understand that each customer has unique requirements. Our custom made service offers flexibility and customisation to cater to your specific needs. Whether it's a small batch of custom products or a large-scale branding project, we can accommodate orders of various sizes. Our team is committed to working closely with you, providing guidance and expertise throughout the process, to ensure your complete satisfaction. Embrace the power of customisation and let our custom made service turn your logos, embroideries, and prints into impactful visual representations that truly reflect your identity.
Solution-Oriented Approach
We believe in providing more than just sales support; we strive to offer solutions. Our sales representatives are trained to listen attentively to your challenges and requirements, and then offer customised recommendations or alternatives that best address your specific needs. We aim to exceed your expectations by providing valuable insights and assisting you in finding the ideal solution.
Continual Support
Our commitment to customer satisfaction extends beyond the initial interaction. Our sales team is available to provide ongoing support, address any concerns, and assist with additional requests that may arise after the initial contact. We strive to build long-lasting relationships with our clients and serve as a reliable partner throughout your journey.
Dedicated Sales Representatives
Each client is assigned a dedicated sales representative who will serve as your primary point of contact. This ensures personalised attention and a streamlined communication process. Our sales representatives are knowledgeable, responsive, and committed to understanding your unique requirements and providing tailored solutions.
Confidentiality and Intellectual Property
We understand the importance of protecting your intellectual property rights. Rest assured, all information shared during the design process will be treated with the utmost confidentiality. We can also discuss non-disclosure agreements to provide an additional layer of security and peace of mind.
QUALITY CONTROL
Quality and Attention to Detail
We prioritise quality and attention to detail to our products. We use premium materials and the latest equipment to ensure the finest results. Our team of experienced professionals takes great pride in their craftsmanship and pays close attention to every aspect of the process. From colour matching and thread selection to print alignment and finishing touches, we strive for excellence in every project we undertake.
Integration and Production
Upon approval of all the details of your order, we will seamlessly integrate it into the production process. Our team will collaborate closely with the manufacturing or production teams to ensure a smooth transition. We will provide detailed design specifications and guidelines to guarantee that the final products accurately reflect your requirements.
Flexibility of Quantities
We understand the significance of delivering products that are not only aesthetically pleasing but also durable and functional. We prioritise quality in every step of the process. Our team will conduct rigorous quality control checks to ensure that the final products meet the highest standards.
If your order is not made in our own workshop but in our long term cooperating manufacturers, we will still have them delivered to our office first for inspection. We also pack all the orders ourselves to make sure they are well packed and safe to reach you.
